Although you are free to pick up your pet anytime between 8am - 12pm and 2pm - 4:30pm Monday-Friday, any pick ups after 2:30pm will incur a Half-Day Daycare fee. I certify that I have read and understand the ACM/ Pet Hotel of Milford pick up policy.
PLAYTIMES: Feline and Exotic residents enjoy at least one (1) play session per day is included in your pets boarding stay, depending on the volume of residents on any given day. You may elect for your pet to have more playtime for an additional cost and we will do our best to accommodate your request. If we are unable to fulfill your request in its entirety, a refund (to the orginal card you paid with) will be issued for the difference at the time of pick up.
PHOTOS: We will do our best to send you pictures of your pet's stay at the Pet Hotel of Milford. However, when boarding volume
is high, our number one priority is to make sure all residents are cared for properly, so that they remain happy and healthy
during their stay. Therefore, please understand that pictures are not guaranteed, given the number of residents we may have in
For the safety of all our patients, ACM requires all boarders to have proof of current vaccinations. If your pet is not current on the all health vaccinations, they will be given the required vaccines upon arrival at ACM/ Pet Hotel of Milford at your expense, this will include an exam fee.
We reserve the right to turn away any boarder more than 30 days past due for vaccines. I certify that I have read and understand the vaccine requirements and that my pet(s) are current on all required vaccinations for boarding:
CATS: Rabies, Rhinotracheitis, Calicivirus, Pneumonitis, Feline Distemper, and Panleukopenia.
Please provide the following information regarding your pet’s health history: